I had my 2nd oil change done and I just noticed the receipt lists the oil used as 5w20. When I check the manual it states that the 2.0L should use 5w30. How much of a problem will this be? I'm in SoCal and I'm routinely in stop and go traffic in the summer heat so I'm worried about the oil...
Gotta become laws first before we can worry about enforcement 🤷‍♂️
At least it would give attorneys more legal legs to stand on when fighting the dealerships
One glimmer of hope is that the FTC just proposed new rules that prohibit dealerships from engaging in many of these behaviors: https://www.ftc.gov/news-events/news/press-releases/2022/06/ftc-proposes-rule-ban-junk-fees-bait-switch-tactics-plaguing-car-buyers
I don't know how common this behavior is. From what I've heard, the ownership of the Sunrise Ford dealerships in Los Angeles and Fontana changed pretty recently and that change brought in this sort of experience. I think the most ironic part is that the slogan on their business cards is "Where...
I wrote a very thorough description of what happened in the Ford customer experience survey and on Dealer Rater. I'm going to post to Google and Yelp soon after I get my cross-bars from the dealership (they never installed them and the parts department was closed when I picked up the car.) I've...
There is a similar thread in the Bronco6G forums and after my recent experience I feel it would be beneficial to create one here specific to Bronco Sport orders.
I ordered my BS Badlands from Sunrise Ford of North Hollywood in March after test driving a Badlands model they had in stock. They...
My dealership absolutely refused to honor the $1000 order incentive when I picked up the car. I provided a screenshot that I had taken of the offer from the time I ordered the car as well as the communication from the salesman that promised me the order incentive would be applied. I escalated to...
I just clipped this bit from page 258 of the owner's manual. Pretty straightforward, just take it easy for the first 1000 miles and you should be good.
There should be no markup on custom orders. I received an order form that lists it at msrp but I guess there’s always the possibility that they screw me when the order arrives.