Just wanted to give you all an update. The local management of Ford reached out, apologized for the delays and made things right. Had my vehicle back same day, fueled up and running like a charm. The local team's accountability definitely returned some faith. Sometimes it's simple...
They said it was the alternator. But they quoted me last Friday at $1500 and said it would be done by Tuesday of this week. They called me at 6pm and told me they never got to it because they thought the part never came in. They then claimed that one of them went back to check and the part was...
I'm pretty sure this was Ford's issue. They (Kendall Ford Wasilla) are telling me this isn't a recall issue tied to my VIN, yet they haven't even done the diagnostic yet.
I wish that were the case, but Ford sent a mobile team out to my house maybe a month or so ago to replace the battery in connection with another recall issue. 😅
I recently ran into a serious safety issue with my 2021 Ford Bronco Sport Big Bend Ed. I have approximately 75k miles and I keep my vehicle maintained. As I was driving down the highway, I recieved an audible alarm and a red error message regarding my charging system failing. No sooner did I...