Did you ever get an answer to the original question? I had this problem yesterday and found that the other menu items were up. It page scrolls at top and bottom of options instead of line scroll. If it's not scrolling at the top then hold the menu button and up toggle. Now I have all the things...
When I start up the carlinkit throws a bunch of bluetooth connection pins, finally connects, then I have to select the phone on the touchscreen, but eventually I end up connected to android auto wirelessly. If it doesn't just work it may not be worth the money I paid since it takes longer to be...
You can always ask Ford chat. They'll always give you the ETA provided there is one, but it seems pretty standard 5-6 weeks with many actual arrivals in about 4 weeks. Mine was 23 days from factory to dealership.
You won't get a date for shipped until it arrives at the dealership, and you may not even get a date then. It may just go from a punch mark to a checkmark
I'd have someone else slowly lift it and watch really closely for clearance issue. I assume you marked the hinge locations before unbolting to install the brackets and adjusted everything once installed?
Thoughts on cargo capacity? My first camping trip will be at the end of August, and need to either decide I have enough room inside or get a rack bought and installed by then.