Ford’s Return and Buyback Policies

[T44]

Greetings all,
First time poster and newbie to the site.

I just purchased my first used 2023 Ford Bronco Sport on June 28th. After three days with the Car and just under 20K miles, it's still in the shop for a shifter replacement, which was causing a service light to come on.

Now, I'm still under factory warranty plus the gold CPO, so there are no issues there, but I'm concerned long term. The dealership claims to have opted out of Ford's return policy without written proof, and Ford's buyback program suggests it won't get approved even though I filled out the claim. Has anyone had success with either program, and am I just being too paranoid here?

Thanks

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[Bill G]

Greetings all,
First time poster and newbie to the site.

I just purchased my first used 2023 Ford Bronco Sport on June 28th. After three days with the Car and just under 20K miles, it's still in the shop for a shifter replacement, which was causing a service light to come on.

Now, I'm still under factory warranty plus the gold CPO, so there are no issues there, but I'm concerned long term. The dealership claims to have opted out of Ford's return policy without written proof, and Ford's buyback program suggests it won't get approved even though I filled out the claim. Has anyone had success with either program, and am I just being too paranoid here?

Thanks

As long as it’s covered under warranty, I don’t think I’d get too concerned. Mechanical/electrical equipment breaks — it’s a fact of life. It’s a pain in the a**, but not a deal breaker, unless you’re going so far off the beaten path that you can’t walk back if necessary.

 

[T44]

Agreed. That's a smart outlook. It took me a second, but I'm on board now.

As long as it’s covered under warranty, I don’t think I’d get too concerned. Mechanical/electrical equipment breaks — it’s a fact of life. It’s a pain in the a**, but not a deal breaker, unless you’re going so far off the beaten path that you can’t walk back if necessary.

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