- First Name
- Dan
- Joined
- Jun 14, 2021
- Threads
- 1
- Messages
- 24
- Reaction score
- 32
- Location
- North Ridgeville, Ohio
- Vehicle(s)
- 2021 Bronco Sport
- Thread starter
- #1
Hey y'all,
I have a 2021 Bronco sport Badlands. Recently within the last month it's began giving me an issue where I'll park the car at night and when I come out to start it the next day it's deader than hell. The first time this happened, I jumped it with my girlfriends Kia and then drove it around for about an hour to charge the batteries. I then parked it, left it sit for 2 days, came back out and again it was dead, same as the first time. And when I say dead I mean like dead dead: the lights wouldn't come on, power locks didn't work, nothing. The Ford Pass app was saying it's in Deep Sleep mode, which is when it gets below 9.5 volts according to Ford's site. This second time I tried to jump it with her car again, but this time it just began setting off the security system. It wouldn't recognize my key for the life of me, the main key nor the spare one. I unplugged the horn cause it was annoying and I then attempted to do the emergency start by placing the key in the center console. That didn't work either. Still gave me the "No Key Detected" message. So I called the Ford Assistance line and they said it'd have to be towed into the dealer.
The electrical techs looked it over there, it's been there for 2 weeks so far. They said the key issue was because the transceiver apparently went bad, even though I haven't had any issues with the key up to this point and the car only has 12,900 miles on it. They also said that because I have a Progressive Snapshot plugin in the OBDII port, they suspect that's what's been killing it - only problem with that logic is I've had that thing in there since early March and have never had issues with it, the battery issues appeared in late April.
The dealer then said they charged the battery to a full charge and unplugged the snapshot device. It hasn't been having any issues when they'd go to start it or what not, so seemed like everything was good, they were just waiting for the transceiver to come in. Well yesterday I got a notification from the Ford Pass app saying the car went into Deep Sleep Mode again because the battery level was critically low. So as I suspected it didn't have anything to do with the snapshot being plugged in.
Is there anyone that has experienced this or might have any idea what might be causing this? The folks at Ford are clueless and I don't know enough about these new cars to know where the root of the issue could be besides basic things like the lights being left on or something like that.
**It's worth noting right before this started happening, I went in and updated the SYNC system. It was weird because I idled the car like it suggested, and at first the download was going SUPER SLOW. But then after probably 20-25 minutes the status went from about 1/5 of the way downloading the update to update completed all at once. I don't know if this is related, but for the purpose of being thorough I will mention it because maybe something's going on with that update, i.e. 1) it didn't download/install properly/at all or 2)it's buggy and not allowing things to shut off properly or 3)It didn't actually complete the update and the vehicle is still trying to download it while the car is turned off. I mentioned this to them but they said they doubt that's the issue.
Thank you for your help, sorry for writing out a book but just wanted to cover all the bases!
-Dan
I have a 2021 Bronco sport Badlands. Recently within the last month it's began giving me an issue where I'll park the car at night and when I come out to start it the next day it's deader than hell. The first time this happened, I jumped it with my girlfriends Kia and then drove it around for about an hour to charge the batteries. I then parked it, left it sit for 2 days, came back out and again it was dead, same as the first time. And when I say dead I mean like dead dead: the lights wouldn't come on, power locks didn't work, nothing. The Ford Pass app was saying it's in Deep Sleep mode, which is when it gets below 9.5 volts according to Ford's site. This second time I tried to jump it with her car again, but this time it just began setting off the security system. It wouldn't recognize my key for the life of me, the main key nor the spare one. I unplugged the horn cause it was annoying and I then attempted to do the emergency start by placing the key in the center console. That didn't work either. Still gave me the "No Key Detected" message. So I called the Ford Assistance line and they said it'd have to be towed into the dealer.
The electrical techs looked it over there, it's been there for 2 weeks so far. They said the key issue was because the transceiver apparently went bad, even though I haven't had any issues with the key up to this point and the car only has 12,900 miles on it. They also said that because I have a Progressive Snapshot plugin in the OBDII port, they suspect that's what's been killing it - only problem with that logic is I've had that thing in there since early March and have never had issues with it, the battery issues appeared in late April.
The dealer then said they charged the battery to a full charge and unplugged the snapshot device. It hasn't been having any issues when they'd go to start it or what not, so seemed like everything was good, they were just waiting for the transceiver to come in. Well yesterday I got a notification from the Ford Pass app saying the car went into Deep Sleep Mode again because the battery level was critically low. So as I suspected it didn't have anything to do with the snapshot being plugged in.
Is there anyone that has experienced this or might have any idea what might be causing this? The folks at Ford are clueless and I don't know enough about these new cars to know where the root of the issue could be besides basic things like the lights being left on or something like that.
**It's worth noting right before this started happening, I went in and updated the SYNC system. It was weird because I idled the car like it suggested, and at first the download was going SUPER SLOW. But then after probably 20-25 minutes the status went from about 1/5 of the way downloading the update to update completed all at once. I don't know if this is related, but for the purpose of being thorough I will mention it because maybe something's going on with that update, i.e. 1) it didn't download/install properly/at all or 2)it's buggy and not allowing things to shut off properly or 3)It didn't actually complete the update and the vehicle is still trying to download it while the car is turned off. I mentioned this to them but they said they doubt that's the issue.
Thank you for your help, sorry for writing out a book but just wanted to cover all the bases!
-Dan
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