Roof rack rattling

semg

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My roof rack started rattling. The dealership says the whole mechanism on the passenger side is stripped (both front and rear) despite originally thinking it was just a loose screw on the front. They removed the crossbars to try to fix it and cannot reinstall. We now have to buy a whole kit to have it repaired. This does not seem to be random. Has this happened to anyone else?
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Major Kong

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Ford Bronco Sport Roof rack rattling 1726521482627-d7 https://www.broncosportforum.com/forum/threads/oem-cross-bar-bolts.12009/post-201491

unsure whether this applies to your case or not
but as I look back at some of the pics
the bar and rail have a seating point
by appearances the two pieces bottom out before the holes line up
resulting in potential cross-threading
green arrows (bottomed out pieces)
red arrows (misaligned holes)
very well might be an arguable point against ford
Ford Bronco Sport Roof rack rattling 1726521482627-d7
 
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rootdoc

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My roof rack started rattling. The dealership says the whole mechanism on the passenger side is stripped (both front and rear) despite originally thinking it was just a loose screw on the front. They removed the crossbars to try to fix it and cannot reinstall. We now have to buy a whole kit to have it repaired. This does not seem to be random. Has this happened to anyone else?
Yep. Stripped crossbar screws make a really annoying rattling sound. It is certainly a problem with the original Ford crossbars. Once we located the source of the rattling sound and took off the crossbars, the rattling stopped. My BS is now sans crossbars until I buy a different brand. There are a few forum threads on this subject.
 

Ford Motor Company

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My roof rack started rattling. The dealership says the whole mechanism on the passenger side is stripped (both front and rear) despite originally thinking it was just a loose screw on the front. They removed the crossbars to try to fix it and cannot reinstall. We now have to buy a whole kit to have it repaired. This does not seem to be random. Has this happened to anyone else?
Good morning! If you'd like additional assistance, feel free to send us a private message with your VIN and dealer info and I’ll look into this roof rack concern. Thanks!
 
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OP

semg

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I called Ford Customer Service and was told that there are “no programs to assist you with this repair.”
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