They did not*
I changed the plugs yesterday and they were covered in carbon but definitely not terrible. Since the transmission flush, torque converter stabilizer, and now spark plug replacement the car has been driving much smoother. I don't know if this is more of a bandaid than a repair but...
Just got the call from the repair shop. They flushed the transmission fluid twice then added the stuff from your post. The car is still having the shudder so they did more digging and found that the issue is coming from the rear differential. We're waiting on a quote from a Ford dealership since...
For months now my engine has been having a strange issue. Anytime any amount of throttle is applied (even by cruise control) the RPMs will jump up and down a few hundred RPMs almost once every second. This happens at any speed, regardless of gear or if we are manually applying throttle or if...