Search results

Thank you so much and sorry to hear about the problem you had with your OB.

Yup. That’s exactly what I’m going to do. 4 major failures and today marks day 30 that they have had the vehicle in the shop which is exactly why they were trying to force it back to me.

This is the same dealership I purchased it from. They can keep it and give me my money back.

I thought I would come back and update everyone on what has been going on with this vehicle. The person from Ford on here who asked me to private message them was nothing more than a media person who did not care about actually helping me. His answer was to keep dealing with the dealership. I...

I have had the 2023 Heritage BS for 4 months and have a total engine failure with turbo replacement due to oil leaking into them. It is possible I am a one off but this huge problem has me agreeing with a low reliability rating. This is the first time I have had an issue like this on a new...

By the way, the one time I did actually get my Ford "Advocate" on the phone she told me it isn't up to Ford to decide on replacing the vehicle. She said it is up to the dealership. I'm finding that very hard to believe.

I agree 100%!

This car is 4 months old and has only 4,550 miles on it. I guess it should only take another 4 months to find out if the replacement has the same problems.

Our biggest concern is that this is an indication that there are issues with the 1.5L similar to the issues they have with the Bronco 2.5L. If this is the case, we are worried our daughter could find herself stranded on a highway with the new engine. I'm also now concerned the oil made it into...

Thank you on that feedback. I have checked online about the possibility of the oil getting into the catalytic converter and it sounds like that is a very good possibility since it did get into the Turbos. I will bring that up with the dealership and ask them to provide me any data they have to...

Thank you. We are thinking of a Telluride or 4 Runner

Good point! Thank you

Would you know if the trade in value is reduced due to an engine replacement and if I do file a lemon complaint with Ford and the state will that go into CarFax or on some site that will flag is as a salvage vehicle?

Thank you for your reply! It has been in the shop since November 29th. I just got a text from the tech in the last 15 minutes that now says the vehicle is completed and I can go pick it up. Since it has been over 15 days and had engine and turbo failure, I will take your advice and write that...

I purchased the Heritage vehicle at the end of July 2023 for my daughter. It was her reward for all the hard work of getting into a great college. After only 4 months the engine started making a ticking sound. I told my daughter to not drive it and I brought her my car. When I got to her...