Receiving "gifts" from Ford

KRYSTAL11375

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I keep seeing people that ordered the Full Size Bronco talking about "gifts" they have received since ordering and or purchasing their Bronco. Just curious did anyone with a Sport get any of this? Wondering why the Full Size orders are getting stuff and Sports are not.
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69cuda340s

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I keep seeing people that ordered the Full Size Bronco talking about "gifts" they have received since ordering and or purchasing their Bronco. Just curious did anyone with a Sport get any of this? Wondering why the Full Size orders are getting stuff and Sports are not.
A lot of them placed reservations in July 2020 and are still waiting. So Ford is giving them stuff due to delays.
 
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KRYSTAL11375

KRYSTAL11375

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No
Probably because they're still waiting for their cars...
I've seen people that already have theirs and even some that canceled their orders and they are still receiving gifts. Some have said they have gotten several items. And I know someone with a full size, they have gotten a Hammock and a flag. She said the one she got before hers came in she assumed was like a thanks for purchasing thing but she didn't know why she would still be getting stuff. I knew some dealers were doing stuff for orders for their customers but not Ford directly. So just curious.
 
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KRYSTAL11375

KRYSTAL11375

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A lot of them placed reservations in July 2020 and are still waiting. So Ford is giving them stuff due to delays.
And those I totally get but not the others, especially ones that canceled their orders.
 


Mark S.

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Everyone who ordered a full-sized Bronco has had to deal with production delays, even people who canceled their order. I would assume those that canceled their order did so because they got tired of waiting. That seems like a good reason to send someone a gift.

Ford seems to be making an effort to keep in its customers' (or potential customers') good graces. We got a $250 VISA gift card from Ford last year because of a recall on the wife's Escape. Ford had difficulty getting the parts to fulfill the recall requirements, and Ford handed out gift cards for those "inconvenienced" by the delay. I suspect it is doing much the same for people who ordered a Bronco, even those who canceled their orders.
 

69cuda340s

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And those I totally get but not the others, especially ones that canceled their orders.
The intention is to send gifts cause of excessive delays. If someone cancels and still gets gifts it probably incorrect book keeping where dept that sends gifts not aware the person canceled.
 
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KRYSTAL11375

KRYSTAL11375

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Everyone who ordered a full-sized Bronco has had to deal with production delays, even people who canceled their order. I would assume those that canceled their order did so because they got tired of waiting. That seems like a good reason to send someone a gift.

Ford seems to be making an effort to keep in its customers' (or potential customers') good graces. We got a $250 VISA gift card from Ford last year because of a recall on the wife's Escape. Ford had difficulty getting the parts to fulfill the recall requirements, and Ford handed out gift cards for those "inconvenienced" by the delay. I suspect it is doing much the same for people who ordered a Bronco, even those who canceled their orders.
I was just curious. If Sports orders were getting them too. Some of them had delays as well. Just seen a good bit posting about getting some things and my realtor and his wife as well. Was nice of them to send you guys a gift card for the delay in your repairs.
 

Rgill

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I keep seeing people that ordered the Full Size Bronco talking about "gifts" they have received since ordering and or purchasing their Bronco. Just curious did anyone with a Sport get any of this? Wondering why the Full Size orders are getting stuff and Sports are not.
They waited forever. My friend ordered his in June of 2020 and did not get it till November 2021.
 

69cuda340s

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I was just curious. If Sports orders were getting them too. Some of them had delays as well. Just seen a good bit posting about getting some things and my realtor and his wife as well. Was nice of them to send you guys a gift card for the delay in your repairs.
The June Lot Rot ppl got a $100 gift card and a I'm Sorry For Delay email from Ford. Then shortly after that Lot Rots were shipping and arriving at dealers.
 


69cuda340s

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They waited forever. My friend ordered his in June of 2020 and did not get it till November 2021.
Some placed orders at dealers who dont have enough allocation and will have to wait till 2023 or later before theirs gets built.
 

AndyMac204

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we got 2 pretty slick baseball caps when we picked er up haha.
other than that, just super solid customer service at our dealership.
 
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KRYSTAL11375

KRYSTAL11375

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we got 2 pretty slick baseball caps when we picked er up haha.
other than that, just super solid customer service at our dealership.
Oh my customer service at my dealer was beyond awesome. I didn't get any merchandise but my dealer does give oil changes for life and lifetime power train on all new vehicles sold. So I did get those ?
 

Whatheheck

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We received a $250 gift card for being inconvenienced in September, never placed an order and we bought the BS in November ?
We do take a 2020 Mustang to the dealer every 5K for service but were never inconvenienced ?
 
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KRYSTAL11375

KRYSTAL11375

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We received a $250 gift card for being inconvenienced in September, never placed an order and we bought the BS in November ?
We do take a 2020 Mustang to the dealer every 5K for service but were never inconvenienced ?
Oh wow. I haven't been inconvenienced. The wait from July to January was hard but not anything I didn't expect being in with the first orders. And we take all our cars to get serviced every couple months. We have 3 Fords in total.
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