customer service

I have 5 active recalls on my Bronco Sport that I purchased in early 2022. I called the dealership today (Patchogue, NY) and spoke to someone who told me that recalls were no longer going to be repaired unless it was a “Customer Satisfaction issue” where a customer called in complaining of an...

Dear @Ford Motor Company , I'd like to express my profound disappointment with the quality of customer service I have received from your social media team on this site. Despite your persistent requests for me to DM my VIN and dealer information, the outcome has been nothing short of frustrating...

Hello everyone, I have an OB with a few minor defects and am having trouble getting them solved. Does anyone have any recommendations on contact Ford about the issues I have been having? Any alternate way to proceed? The rubber mats that fit onto the back of the passenger seats don’t fit...