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Never heard of this, can you explain?

Yep, and certified too.

Thanks for the reply, as far as the loaner goes, I have horses, and load that bronco with hay, shavings, grain, let alone take my dogs in it. Stuff I’ll get charged if it ruins the loaner. I pay for MY vehicle, as I can do what I please with it. Super frustrating.

Looking to share my story in hopes of saving other people from the b.s I’ve been dealing with for a year. In march 2022, I purchased a Ford bronco sport Big Bend edition. I was the second buyer of the vehicle and purchased it with just over 16,000 miles on it. In July 2022 the catalytic...