While cleaning my Bronco Sport recently, I noticed a paint defect on the leading edge of my driver's side fender panel, where it meets the plastic housing from the grille around the headlight enclosure. It seems there's an extraneous plastic tab on the grille surround that's been in contact with...
Your points are all well taken. However, I thought it went without saying that I would not be researching and posting on a site like this without first going through the normal dealership service routes, albeit unsuccessfully. I guess I'll be more explicit and note that I have been working with...
Thanks for sharing that’s. I’m definitely considering a comprehensive email and letter to senior Ford Management. That said I did respond to Ford’s automated post service survey after my last appointment and apparently it quickly got back to the dealership and they were relatively displeased...
I appreciate that... Ultimately, my DMs here led to the "Ford" social media team opening a telephone and email case for me with a "Ford" rep with the title "Customer Experience Specialist - PV Team." I assume "PV" refers to their level of automotive knowledge, which seems to be "Pretty Vague!"...
Dear @Ford Motor Company ,
I'd like to express my profound disappointment with the quality of customer service I have received from your social media team on this site. Despite your persistent requests for me to DM my VIN and dealer information, the outcome has been nothing short of frustrating...
@Ford Motor Company
I'd like to express my profound disappointment with the quality of customer service I have received from your social media team on this site. Despite your persistent requests for me to DM my VIN and dealer information, the outcome has been nothing short of frustrating and...
My BS is lousy with rattles and other noises that my dealership acknowledges but, after more than 9 months of ownership, they still haven't been able to correct. Sound #1 comes from the moonroof, which creaks, groans, and rattles over bumps and road seams. Sound #2 is located in the driver side...
Thanks for the update. I'm sorry to hear that the issues is still outstating for you.
I scheduled a service appointment for next week, but I decided to do some diagnostics myself beforehand. To assist me, I had a passenger sit in the rear seat with me.
During our testing, we wound up focused...
@COBronco @760Bronco @Hanjoelo any update on this? This is my first warm weather with my 2022 BS and I'm staring to hear this same "chatter" everyone is describing. In the B-Pillar right at ear leval, hot weather dependent, and mostly at highway speed. Very frustrating and would appreciate any...
The past few days in the NYC area have been gloomy and wet, and I happened to notice that my center break light has a similar condition as @NJBronco . The inside perimeter between the setback gasket and the outside edge is filled with water and/or condensation, along with a significant amount of...
So I decided to replace the lovely used and pre-rusted license plate fasteners the dealership used to install my rear plates. However, when I went to go tighten the new fasteners them down they both started slipping/skipping and are feeling a little loose/stripped. Anybody have any tip/idea on...
@Palom0 I so thrilled to hear this “fix” is helping others address this maddening issue. I will say that after about a week, the extra foam compressed sufficiently noise came back a little. I assume this is because the foam I used was relatively light duty with a lot of sponginess.
A quick...
Hi All,
Took delivery on my 2022 Big Bed w/ moonroof this past Wednesday, before Thanksgiving, and from the dealer lot, embarked on a 100-mile drive to see family for the holiday. Almost immediately I started hearing a terrain related "creaking” rattle noise coming from the right-front of the...