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Service department was less than helpful. They just stated they don't do glass, that has to go through insurance. I said I had the car 3 days. He just repeated we don't do glass you have to go through you insurance. Oddly when I talked to the glass company they said they may have to order it...

Thanks I will look into that. I have a call scheduled with the service department in the morning

Just had the same problem. Got home from work. I was sitting in the car returning a text that was sent to me on my ride home and the rear window glass just exploded sending glass flying both inside and outside of the Bronco. I've had it for 3 days. At first I thought someone threw something...