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Thank you for suggestion- when we pick it up will ask. It’s super frustrating that is a brand new vehicle and you get such a run around. Everyone seems to be hiding behind a lawyer instead of just making something right. Appreciate you chiming in with that advise

I have copies of 2 of 3 visits. They combined visit 2 and 3 on one ticket. When I checked with corporate Ford as of yesterday the dealer only submitted the initial attempt to repair not the next 2 and it’s in for#4 now.Depending on the day we get a different message about what we need to file...

Our BS is now at dealer for the 4th time to repair thanks to contacting our local state representative we got amazing action. They still did not find exact cause of the coolant loss. They scoped the cylinders and didn’t find antifreeze, checked oil for antifreeze and the exhaust and didn’t not...

What you can see from dealer is not all the visits we have made. as Of Friday conversation with your supervisor the dealer had turned in paperwork for only one visit and it has been there 3 to date for a total of 8 days. So reviewing will do nothing for us

Thank you! We have contacted them about buying back. Our lemon law says 3 attempts to repair and unfortunately the local dealer who’s had it 3 times has only turned in 1 visit. We are trapped between dealer and Ford here.

We bought 2024 at the end of June and had to have a new water pump at the beginning of July. Since then the vehicle continues to overheat and after multiple visits to dealer they have still not resolved. I am now going daily to have the fluid topped off. Second dealer can get me in at the end of...