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I’ve been in the service side of the auto business for 42 years. Been a Tech, Shop Foreman, and Service Manager. Flat rate times for Techs has always been a issue. On some jobs you’re the bug, others your the windshield. Mostly the bug however. Your warranty reimbursement rate can be close to or...

The concern with the head gasket issue is with the deck surface on block. The block is an open deck design and there are slots that facilitate coolant flow inbetween each cylinder. These slots minimize the head gaskets surface area in that location and lead to failures. Ford redesigned this in...