Well, after two headliners, three seatbelt adjuster replacements, several weeks of cumulative out-of-service time, countless test drives, a visit from a Field Service Engineer (FSE), and being told at least a dozen times that "it's fixed"—only to hear the rattle come back 100 feet off the...
Thanks for the update. I agree—this is just one of many rattles to contend with. That said, it’s currently the only one that runs parallel with and at the same elevation as my ear, which makes it especially frustrating. Hopefully, I can get my dealer to implement some form of your fix and then...
@Glamdring70
Thank you so much for posting this detailed fix! I've been plagued by this B-pillar rattle for ages and had actually given up searching for solutions around the time you posted this. I only just came across your thread now, and it's given me a huge ray of hope.
I had a very...
Has anyone else experienced this? After washing my vehicle at a local touchless car wash, I caught a glimpse of the plastic trim surrounding the driver’s side front wheel well. It was bowed out at the back and bottom, just behind the wheel. Upon closer inspection from the side, I noticed the...
Check engine light came on at 17,500 miles due to a "small evap leak in the fuel neck." During the diagnosis, the dealership also discovered low coolant levels, traced to a "small leak" in the pump. Both the fuel neck assembly and water pump were replaced under warranty. Given the poor longevity...
I tried to schedule this recall as soon as it was announced, even before I received the official notice. My dealership specifically discouraged me from doing so, suggesting I wait for an updated software patch. Apparently, the first version had caused a number of unsold vehicles on the lot to...
While cleaning my Bronco Sport recently, I noticed a paint defect on the leading edge of my driver's side fender panel, where it meets the plastic housing from the grille around the headlight enclosure. It seems there's an extraneous plastic tab on the grille surround that's been in contact with...
Your points are all well taken. However, I thought it went without saying that I would not be researching and posting on a site like this without first going through the normal dealership service routes, albeit unsuccessfully. I guess I'll be more explicit and note that I have been working with...
Thanks for sharing that’s. I’m definitely considering a comprehensive email and letter to senior Ford Management. That said I did respond to Ford’s automated post service survey after my last appointment and apparently it quickly got back to the dealership and they were relatively displeased...
I appreciate that... Ultimately, my DMs here led to the "Ford" social media team opening a telephone and email case for me with a "Ford" rep with the title "Customer Experience Specialist - PV Team." I assume "PV" refers to their level of automotive knowledge, which seems to be "Pretty Vague!"...
Dear @Ford Motor Company ,
I'd like to express my profound disappointment with the quality of customer service I have received from your social media team on this site. Despite your persistent requests for me to DM my VIN and dealer information, the outcome has been nothing short of frustrating...
@Ford Motor Company
I'd like to express my profound disappointment with the quality of customer service I have received from your social media team on this site. Despite your persistent requests for me to DM my VIN and dealer information, the outcome has been nothing short of frustrating and...
My BS is lousy with rattles and other noises that my dealership acknowledges but, after more than 9 months of ownership, they still haven't been able to correct. Sound #1 comes from the moonroof, which creaks, groans, and rattles over bumps and road seams. Sound #2 is located in the driver side...
Thanks for the update. I'm sorry to hear that the issues is still outstating for you.
I scheduled a service appointment for next week, but I decided to do some diagnostics myself beforehand. To assist me, I had a passenger sit in the rear seat with me.
During our testing, we wound up focused...
@COBronco @760Bronco @Hanjoelo any update on this? This is my first warm weather with my 2022 BS and I'm staring to hear this same "chatter" everyone is describing. In the B-Pillar right at ear leval, hot weather dependent, and mostly at highway speed. Very frustrating and would appreciate any...
The past few days in the NYC area have been gloomy and wet, and I happened to notice that my center break light has a similar condition as @NJBronco . The inside perimeter between the setback gasket and the outside edge is filled with water and/or condensation, along with a significant amount of...