Where is modem located?

queenell05

Big Bend
New Member
First Name
Lindsey
Joined
Apr 16, 2022
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0
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Location
Stateline, NV
Vehicle(s)
‘22 Bronco Sport Big Bend
Just had to leave my BB at the dealership. Car wasn't communicating with the app for remote start, tire pressure and oil monitor. They kept telling me it was an app issue even though I had already ran through diagnostics with FordCare. Of course no one there had ANY idea of what the issue was, had to call someone else to figure it out. Well...took them 8 hours to figure out the modem antenna needs to be replaced as well as something to do with the TCU.

Modem is in the trunk under one of the side panels. I'll be without my car for a week, but they provided a rental since it's all warranty work. (Somehow got lucky with a Charger GT. Not bad for a free rental!)
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