USB connection not allowing Waze to display

[RS1]

2021 Big Bend. 85,000 miles. Owned since new. Replaced cable twice. No go. Any ideas? I would prefer to take lower dash apart myself than have service department do it. I have my reasons. Guidance please.

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[Jmuns]

What type of phone? Has it ever worked? Does Carplay/AA work?

 

[cprcubed]

Are you running an iPhone with iOS 18.4.1? Many reports of problems with it and CarPlay. I was having issues with wireless CarPlay on my 2023 Toyota Highlander after updating to iOS 18.4.1. I had to have my phone "forget" the car and had the car "forget" the phone. Once re-installing each with the other, it's been working again. I don't think I've had my iPhone using CarPlay in the BS since the update and I'm not sure if the problems are only with wireless CarPlay, so just throwing that out there. Is the phone charging via the cable? Cheers!

 

[Dude]

2021 Big Bend. 85,000 miles. Owned since new. Replaced cable twice. No go. Any ideas? I would prefer to take lower dash apart myself than have service department do it. I have my reasons. Guidance please.

See this post for similar experience but read it and see if it matches close to your issue with Waze

https://www.broncosportforum.com/forum/threads/google-maps-crashes-bluetooth-connection.14143/

 

[RS1]

Reset the car and it worked briefly. Cable charger works. No wireless that I’m aware of. Very frustrating.
So is the OBD port which doesn’t communicate with our state mandated emission inspection machines. This portion was waived in the past but no longer. Get a rejection sticker and hope to find a facility that has a working port reader. Way to pass the buck Massachusetts.

 

[JJRoss0]

Odd this question should come up! I was driving yesterday and my Waze wouldn't come up! I tried the usual stuff and finally said "Siri, open Carplay." It told me I couldn't do that with the phone locked. My wife unlocked the phone and it started working! I never had that happen before... but fairly new to my BS and using the Carplay apps in general.

 

[Dude]

@RS1 If you can provide your type of phone (Android or iPhone), what software version is currently on the phone and provide a screenshot of your Sync version that would help narrow down possible causes of the Waze issue

To find your Sync 3.4 Build Version (do not scan for updates):

Select SETTINGS tab, then
Select GENERAL tab, then
Select ABOUT SYNC tab

I’m sure you are aware of the several SSMs Ford has out on the OBD port which doesn’t communicate with emission inspection machines … Did those not fix the issue for you?

https://www.broncosportforum.com/forum/threads/state-inspection-incomplete-because-of-missing-program.15235/post-241514

 

[Dude]

Odd this question should come up! I was driving yesterday and my Waze wouldn't come up! I tried the usual stuff and finally said "Siri, open Carplay." It told me I couldn't do that with the phone locked.

Settings > General > CarPlay, select your car, and enable "Allow CarPlay While Locked"

However …

The "Allow CarPlay While Locked" setting on your iPhone might not work as expected due to security features that require the phone to be unlocked after a period of inactivity when connected via USB. This security measure is in place to prevent unauthorized access to your phone's data.

Here's a more detailed explanation:

Security Feature:
Your iPhone's security features, like Touch ID, Face ID, or passcode, require unlocking after a certain time (usually after an hour) to allow data transfer via USB.

USB Restricted Mode:
This feature, which can be found in Settings > Face ID & Passcode (or Touch ID & Passcode) > Accessories, can interfere with CarPlay's ability to connect while locked.

Disabling USB Restricted Mode:
To allow CarPlay to work while locked, ensure that "Allow Access When Locked" is toggled on for USB Accessories in the same settings menu.

Alternative for Wireless CarPlay:
If you're using wireless CarPlay, the "Allow CarPlay While Locked" setting may not be necessary as wireless connections are typically less subject to security restrictions.

 

[JJRoss0]

Settings > General > CarPlay, select your car, and enable "Allow CarPlay While Locked"

However …

The "Allow CarPlay While Locked" setting on your iPhone might not work as expected due to security features that require the phone to be unlocked after a period of inactivity when connected via USB. This security measure is in place to prevent unauthorized access to your phone's data.

Here's a more detailed explanation:

Security Feature:
Your iPhone's security features, like Touch ID, Face ID, or passcode, require unlocking after a certain time (usually after an hour) to allow data transfer via USB.

USB Restricted Mode:
This feature, which can be found in Settings > Face ID & Passcode (or Touch ID & Passcode) > Accessories, can interfere with CarPlay's ability to connect while locked.

Disabling USB Restricted Mode:
To allow CarPlay to work while locked, ensure that "Allow Access When Locked" is toggled on for USB Accessories in the same settings menu.

Alternative for Wireless CarPlay:
If you're using wireless CarPlay, the "Allow CarPlay While Locked" setting may not be necessary as wireless connections are typically less subject to security restrictions.

@Dude : Thanks for the detailed info. I did check and it is set to allow carplay when locked. Not sure what the issue may have been - it's only happened once... and my wife was there to save the day!

 

[Dude]

@Dude : Thanks for the detailed info. I did check and it is set to allow carplay when locked. Not sure what the issue may have been - it's only happened once... and my wife was there to save the day!

Yes but it’s the 2nd item which is under the detailed explanation that also would need to be enabled - but my advice is to not enable this 2nd item: (meaning you will continue to see the iPhone is locked message come up after an hour of having the iPhone last unlocked)

This is the cause and is why you don’t see the iPhone is locked message every time:

Disabling USB Restricted Mode:
To allow CarPlay to work while locked, ensure that "Allow Access When Locked" is toggled on for USB Accessories in the same settings menu.

 

[rorlow]

I'm running iOS 18.5 beta on a iPhone 16 Pro Max with a wireless CarPlay module with zero issues. I highly recomend the new wireless CarPlay modules so much better than plug-n-play. I have been using the Ottocast one in photo for over a year with zero issues. You can get it on Amazon.

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