Production Week Scheduling

[magicbus]

FWIW when I go to my account on Ford, that screen doesn't even show I have a vehicle ordered, just says reservation received. It has never changed in the entire process. This pic is from today.

Are you sure your dealer "converted" your reservation? It looks like yours hasn't actually been ordered. There is another step where your reservation is "converted" to an order. Even though my dealer says I'm "being scheduled" for March, when I log onto my account I get:

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[kino]

Are you sure your dealer "converted" your reservation? It looks like yours hasn't actually been ordered. There is another step where your reservation is "converted" to an order. Even though my dealer says I'm "being scheduled" for March, when I log onto my account I get:

What I understand (from Granger Ford) is that if your Dealer doesn't use this reservation system, then "Contact Dealer" will only show, not/never any progress. Granger Ford does not pay to use this system, or something to that effect.

This address for progress:

https://shop.ford.com/vehicleordertracking#/

 

[Deleted member 2781]

It's ordered. I was showing that pic simply to show that for some people, that screen hasn't updated and therefore, it doesn't really matter. In my post above that I mentioned I have a VIN and production date.

 

[magicbus]

What I understand (from Granger Ford) is that if your Dealer doesn't use this reservation system, then "Contact Dealer" will only show, not/never any progress. Granger Ford does not pay to use this system, or something to that effect.

This address for progress:

https://shop.ford.com/vehicleordertracking#/

Interesting, thanks, that's the first I heard this. I'll ask my dealer if they have my VIN. My reservation did change from a Reservation to an Order and I received an email from Ford confirming that, but only a call from my dealer that it is scheduled.

 

[MuddyBoots]

@MuddyBoots, if you have a VIN, you can also go to this website and pull a more current status on your order: https://shop.ford.com/vehicleordertracking#/

BUT be aware that the customer facing tracking links are slow to update. Your Ford dealer has access to up-to-date info 24/7 using their vehicle visibility app, including your VIN if it’s been assigned. Ask your dealer to run a vehicle visibility report for your order. Once you have a VIN, you can also use a third party tracker (link on the menu bar at the top of this page: TRACKING). That website can also pull production/shipping info, as well as detailed info on your order. Both the Ford and 3rd party websites will show all the details for your order, including any accessories and packages. The most accurate current info, however, will be thru your dealer. It really pays to develop a good relationship with your dealer. Unfortunately a lot of dealers‘ sales staff seem to be pretty clueless. If that’s the case speak to the new car sales manager, their inventory manager, or the general manager. My sales guy didn’t know that they had 24/7 access to that kind of info. Luckily he asked his boss and was given access and training to pull the info.

Good luck!

Thanks @Ponds, I have not yet received a VIN for my order. I'm still not sure how long it should take to receive one, but I'm thinking it just varies. Should I be getting the VIN from my dealer or in an email from Ford?

FWIW when I go to my account on Ford, that screen doesn't even show I have a vehicle ordered, just says reservation received. It has never changed in the entire process. This pic is from today.

I don't get anything like that when I go to my account. I just get this when I click on the reservation link:

No sure why it's only referencing the Mach-E...

Do I have to link my order number (which I don't have yet...) or something else to my account?

 

[Ponds]

Thanks @Ponds, I have not yet received a VIN for my order. I'm still not sure how long it should take to receive one, but I'm thinking it just varies. Should I be getting the VIN from my dealer or in an email from Ford?



I don't get anything like that when I go to my account. I just get this when I click on the reservation link:

No sure why it's only referencing the Mach-E...

Do I have to link my order number (which I don't have yet...) or something else to my account?

@MuddyBoots, my apologies you might not have a VIN yet if you placed your order recently (i think you said about a week ago). Contact your dealer and ask them for your VIN and run a vehicle visibility report on your order. And ask them what it’s status is in WBDO. Hopefully it’s listed as “unscheduled clean” (no commodities restrictions). VIN’s are assigned when your order has been sent to the assembly plant and a production week scheduled. Your order will hopefully get picked up this Thursday when they start scheduling again. Or it could remain unscheduled this go-round due to the current parts shortages.

...and the
‘Mach-E‘ screen seems to be saying you don‘t have a reservation. Confirm that your dealer placed the order in your name (retail order) and not a stock order.

 

[MuddyBoots]

This was just posted by ice-capades on the Blue Oval Forum:

Ford Scheduling Notes – New York Region

• Due to the Monday holiday, clean up for non-OTD vehicle lines will be sent on Wednesday, January 20th.
• On Thursday, January 21, EcoSport, Edge OTD, Escape OTD and Transit Connect will not be selected for scheduling.
• 21MY Bronco Sport, Mach-E, and Mustang OTD Scheduling - The extended dressing period for OTD Fitness orders is Monday, January 11 – Wednesday, January 20. Scheduling will resume on Thursday, January 21.
• 2021MY Bronco Sport
  • Dealers are now able to order/amend the following previously controlled commodities on RETAIL orders in WBDO (these features will continue to be restricted for STOCK orders until further notice):
  • Big Bend Package
  • Outer Banks Package
  • Badlands Package
  • Black-painted Big Bend Wheel
  • Ford Co-pilot 360 Assist (Big Bend Entity)
  • Ford Co-Pilot 360 Assist (Outer Banks Entity)
• 2021MY Bronco Sport Converted Reservations On Priority “99” - Please make sure you are reviewing/amending ALL Bronco Sport Reservations for customers. All NEW converted reservations will be set to a do not schedule priority of “99” until the order is updated to customer requirements. Once the order content is validated, the priority code can be updated to a "Retail" priority code to allow for scheduling. Update the Priority code to a retail priority and submit any other changes to have the order scheduled.

 

[MuddyBoots]

I just got an email from Ford saying my Bronco is scheduled to be built the week of March 15th!

Checked with my dealer right after I got it, no VIN number assigned yet.

 

[ANutter]

I just an email from Ford saying my Bronco is scheduled to be built the week of March 15th!

Checked with my dealer right after I got it, no VIN number assigned yet.

I'm in the same boat as you with March 15th build date. Hopefully they will have a quick turn around on delivery...

 

[MuddyBoots]

I'm in the same boat as you with March 15th build date. Hopefully they will have a quick turn around on delivery...

Agreed. Did you get your notification today? Anyone have any idea how long they typically take to be built?

 

[ANutter]

Agreed. Did you get your notification today? Anyone have any idea how long they typically take to be built?

Yeah got it today & did the same as you asking for the VIN immediately & no luck yet.

 

[MuddyBoots]

Yeah got it today & did the same as you asking for the VIN immediately & no luck yet.

I imagine they get assigned closer to, if not during, production. Hopefully they're are no delays and these production dates hold. We're expecting our first kid in May, so right now it's a bit of race to see what comes first, the baby or the Bronco.

 

[Y2Dre]

I just received the same email from Ford with the same build date (week of March 15th). However, I guess I got lucky. While Ford didn't provide me an assigned VIN, my dealer was able to look it up for me. When I enter it in the tracker posted here, all of my information pops up.

Edit: I forgot to mention that on January 5th, I ordered a BL+BL in Alto Blue with the upgraded wheels/tires, tow package, and 360+.

 

[DMEARC]

I also received a production update of the week of March 15th.

 

[Petes]

I also got a week of March 15 date. I ordered a carbonized gray Badlands with the Badlands package and Falken tires (but no steelies).

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