Order Status on Ford's site

Rane

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Out of curiosity, how long has it been taking your Ford account screen to show that the order was actually placed? (ie "Step 2")

My dealer entered mine on 8/22 and I figured it might take some time to update in Ford's system and trickle down to the website so I'm not concerned (yet) that my page is still on "Step 1"
 

magicbus

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Do you mean with Reserved being Step 1 as shown on the Reservations Explained page? Within minutes of having my dealer say they were Converting my Reservation to an Order I received an email confirmation from Ford and my Ford account showed my order.

But that's where Step 1 and step 2 seem to change their meaning. Once you have an actual Order placed you are at a new Step 1 waiting to become Scheduled, which is now Step 2. So if you are asking about your reservation being Converted to an Order you should know very quickly and then you wait for the new Step 2 of being scheduled.
 
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Rane

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I guess I'm not sure and find that explanation a little confusing. When I made the reservation with Ford and paid the $100 I received an email confirmation within minutes, and was contacted shortly thereafter by the dealer. I went to the dealer the next day (Sat the 22nd) and he entered the order.

My reservation page on Ford.com has not changed between now and when I visited the dealer. Based on the graphic, I was expecting it to progress to step 2, "Place Order"

However, it sounds like 'step 2' won't be filled in until Ford schedules the vehicle (as opposed to confirmation receipt of the actual order or something)

Capture.PNG
 
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Rane

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I figured I'm just being impatient :) Always fearful something will go wrong with the process!
 

magicbus

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Seems a little different depending on... something. When I placed my reservation I received:

reservation details.JPG


Then a few minutes after being converted to an order I received this email:

order confirmed.JPG
 

Granger Ford

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Seems a little different depending on... something. When I placed my reservation I received:

reservation details.JPG


Then a few minutes after being converted to an order I received this email:

order confirmed.JPG

Yes...and what...we have many orders in the WBDO system that are waiting for Ford to schedule...

Cleanup scheduling for Ford means that they are processing it in their side of the system...

Then a VIN is given and then it is scheduled to week...

Our Mannequins have VIN's already and they have a build week of 11/23/2020 & 11/30 and we will not see them for some time after that from Mexico.. If they were in MI it would be a couple weeks later...

BL=BL Mannequin.JPG
OB Mannequin.JPG
 

TXArchitect

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I hope my dealer get's their show models about the same time. I will ask if they have their scheduled build dates yet. Thank s for sharing @Granger Ford !
 

Slickrock

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Our Mannequins have VIN's already and they have a build week of 11/23/2020 & 11/30 and we will not see them for some time after that from Mexico.. If they were in MI it would be a couple weeks later...

BL=BL Mannequin.JPG
OB Mannequin.JPG
So realistically, dealers MIGHT have demos on the show floor just before Christmas, ordered units showing up in January and February, and actual dealer stock more likely April/May?
 

chaseAbronco

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So realistically, dealers MIGHT have demos on the show floor just before Christmas, ordered units showing up in January and February, and actual dealer stock more likely April/May?
Or perhaps FE and other paid for customer cars before the Mannequins?
 
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