FORD PASS

[wireman]

My Ford Premium Care extended warranty was not showing up on my Ford Pass app.

It was shown by my dealer under my Vin #.

I called the Ford pass phone number and got the issue resolved pretty quickly.

In the Ford pass app, your name listed on the account has to be exactly the same as shown on your extended warranty.

Capital letters, first & last name must be exact.

If you're having the same issue, check your name on the warranty, then go to the home page on the app, hit the account symbol in the upper right corner.

Go to settings, hit the personal info tab and change your name info to match. It should show up.

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[Rogerthat898]

My Ford Premium Care extended warranty was not showing up on my Ford Pass app.

It was shown by my dealer under my Vin #.

I called the Ford pass phone number and got the issue resolved pretty quickly.

In the Ford pass app, your name listed on the account has to be exactly the same as shown on your extended warranty.

Capital letters, first & last name must be exact.

If you're having the same issue, check your name on the warranty, then go to the home page on the app, hit the account symbol in the upper right corner.

Go to settings, hit the personal info tab and change your name info to match. It should show up.

Had the same issue with mine a few months ago.
Warranty had in Jr. suffix field and Ford pass app doesn't have that field.
Ended up having to add Jr. to the last name in the app.

 

[Bronchette]

Heck, I would be happy if I could just get Ford Pass to add the spouse to my account!!

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