Ford Battery Recall - #25S02

Glamdring70

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Do you need to disconnect your battery tender before taking your BS to the dealer for the warranty replacement?
Will the dealer reconnect your battery tender after replacement?
Need to? Probably not. Will I? 100%. Heck, I even take my fancy 831 valve stem caps off before letting the garage monkeys rotate the tires. If you want something back with the car best bet it to leave it on the bench at home.
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BLUEOVALRACER

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I believe they are referring to the auto shutting off off the engine, not stopping vehicle in traffic.
But he said he has his Start/Stop Disabled so why complain about the Stop/Start not working if the Battery is Bad if you already have Start/Stop disabled?
 
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But he said he has his Start/Stop Disabled so why complain about the Stop/Start not working if the Battery is Bad if you already have Start/Stop disabled?
That is answered in Post #232, #234, #235 and #238

the synopsis is a battery that is defective as described in Recall 25S02 can fail at any point in time - it does not matter if auto stop/start is enabled or not enabled

See those posts for more info, hope they give you the insight you are looking for
 

BLUEOVALRACER

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That is answered in Post #232, #234, #235 and #238

the synopsis is a battery that is defective as described in Recall 25S02 can fail at any point in time - it does not matter if auto stop/start is enabled or not enabled

See those posts for more info, hope they give you the insight you are looking for
I don't think you get what i'm saying . If he has the Start/Stop disabled why mention what would happen if it wasn't if you have it disabled?
 

BS FE 21

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I don't think you get what i'm saying . If he has the Start/Stop disabled why mention what would happen if it wasn't if you have it disabled?
The reason I mentioned the start/stop is that you can continue to drive your car with a weak or even a dead battery once you get it started. If you shut down the engine such as when the auto start/stop is engaged, at that point the weak or dead battery will not restart the car and you are SOL. I turned off the auto start/stop last year because my car is often used for short trips with a lot of starts and stops. A lot of short trips with auto start/stop could help kill the battery. Despite my best effort to help keep the battery charged it still died pretty suddenly. The auto start/stop is why cars need the giant agm batteries.
 


Dude

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And what I was saying is auto stop/start doesn’t matter on or off if the Chinese EFB (Battery) fails per the issue documented in Recall 25S02

Same as BS FE 21, I began disabling auto stop/start - in my case this was in Jan 2024 when the OE EFB was 2 years old

May 2024 I had Recall 24S24 BSM/PCM Programming done

July 2024 the EFB was replaced for free under the vehicle factory warranty by the dealership mobile service with an AGM Battery. I had been monitoring battery voltage for months and could see the OE Battery could not hold a charge for more than 2-3 days so I knew it was getting time to replace the OE Battery.

I live where it’s extreme heat that kills batteries, often above 110°F for lengthy periods and the average nighttime temperature is not cooling down significantly

I treat batteries like a maintenance item and replace about every 2 years

Don’t get stranded … just replace the battery … it could save a life (if the Chinese made EFB Battery fails as described in 25S02) !!
 

Dude

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About giant AGM batteries.. the Motorcraft AGM for the BS has similar specs to the EFB (Battery)

The internal resistance of AGM batteries remains considerably lower than that of conventional batteries over their entire life “making AGM the best choice for auto stop systems because of their ability to handle frequent start-stop cycles due to their superior charge acceptance, faster recharge rates, and high cycle stability, allowing them to deliver consistent power even when the engine is repeatedly turned off and restarted, unlike standard batteries which can degrade quickly under such conditions”
 

Mark S.

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I don't think you get what i'm saying . If he has the Start/Stop disabled why mention what would happen if it wasn't if you have it disabled?
Because some vehicles have experienced engine shut down following battery failure, even without Auto Start/Stop enabled.
 

Mark S.

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If they can put it off long enough nobody being covered will still be under warranty and they can try to use that as an excuse to drag it out even further.
Recalls are not dependent on warranty coverage. Many recalls are performed free of charge on vehicles no longer under warranty. This one is a good example. The recall covers vehicles as old as 2021, none of which are still covered by the basic 3yr/36K warranty.

The next day the battery will not start the car and the battery will not charge. If she had been using start/stop very well could have been stranded in traffic anytime she stopped the car. I know this is not the moving car scenario but it is still a sudden failure of the battery.
No, it's not. This is the point I've been trying to make. You have described exactly how most people find out they need a new battery--the car no longer starts, and even after a jump start the battery no longer charges.

The reason I mentioned the start/stop is that you can continue to drive your car with a weak or even a dead battery once you get it started.
The reason for this recall (along with the other that modifies the software) is because this isn't necessarily so with newer vehicles that utilize a battery management system. The BMS manages alternator output, and if it manages alternator output such that the fuel injection and ignition systems do not get enough current the vehicle will stop running. I believe the software update was meant to prevent this.

I understand some saying I don't deserve a new battery. If my battery was still in good working order then would I deserve a new battery?
I don't believe anyone has said you don't deserve a new battery. I'm saying you are unfortunately in a Catch 22 situation. This recall is meant to prevent a sudden engine stoppage due to a faulty battery. Your battery never displayed any of the symptoms related to this recall, instead it appears to have simply worn out due to normal use. That raises the question of whether this recall still applies to you. If your battery had lasted until Ford was able to acquire an adequate supply of replacement batteries then there would be no question the recall applies, because Ford's primary goal is to prevent owners getting stranded in traffic due to a failed battery. Since you have replaced your battery that's no longer a concern.

This link provides a great deal of very useful information about batteries, including the causes of battery failure.
 

BS FE 21

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I know recalls aren't related to warranties but trying to get a dealer to check out a problem on your car out of warranty means spending bucks and time that a warranty can cover.

You keep saying I've fallen through the cracks or some kind of Catch 22. My battery died from normal wear and therefore I should not be getting a battery from Ford. My point is that everyone will be in this same position if Ford can keep dragging this out. If I had chosen to replace the battery as soon as the recall came out because I didn't want to take my chances with the defective battery Ford would owe me a new battery. By all measures the battery was fine at that time. Every time I drove the car it could have failed. Odds were in my favor but that is irrelevant.

Ford sent out cars with some defective batteries. Some batteries will fail, most will not. Ford owes new batteries to their customers for the customers having to roll the dice by driving a car that could fail without warning.

If my wife's car had turned off due to auto start/stop and then wouldn't start again would that be a fast enough failure? It might not be a total disconnect of a strap resulting in a 0 volt output. It might be a bad connection from a bad weld that caused the problem. That could mimic a worn out battery with low voltage or unable to charge.
 


Mark S.

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Ford owes new batteries to their customers for the customers having to roll the dice by driving a car that could fail without warning.
I understand your frustration, I truly do. But that's some convoluted logic.

For the record, I have not said, nor do I believe, that you do not "deserve" a new battery. All I've said is that if your battery reached its service life you MAY not be covered by this recall. If you had kept your battery it would be fairly easy to prove whether the failure was due to the condition covered by the recall or not.

For my part, I hope my battery lasts until Ford has stock to cover the recall. If it doesn't I'll buy a new one and hope Ford offers some kind of recompense. If it doesn't, I'll try not to lose too much sleep over it--life's too short to worry too much about a couple of hundred bucks. This is not to take anything away from your frustration--you have every right to it if you feel justified. I'm just offering a differing perspective. My Mom's favorite prayer:

Mom said:
God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.
 

BS FE 21

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Good luck. Hope you don't get stranded on the road. Ford could have fixed this years ago. Instead they are letting their customers take their chances.
 

Big_Irish56

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My wife’s 2021 was dying while driving about 4 months ago. Car is it out of warranty and the dealership said it was due to the LED headlight switch. Paid over $700 to replace the switch. Car was good until a week ago. The car had died again 4 times in a week. All while driving. Called Ford Canada to ask who’s liable when she gets hit because it’s total loss of power and she can’t even put her 4way flashers on. This car has given us many issues since buying brand new. Taking it to the dealer tomorrow and asking for a new battery. Pay up front and get reimbursed when the recall comes out with parts. Going after them for the LED switch which I believe was never the problem.
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