- Joined
- Mar 26, 2021
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- Gone driving life is short
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- Bronco sport
I get what you are saying...but, what's the point? It's a luxury to have a Ford rep here to offer messaging as a form of troubleshooting and resolution. If folks want to add their experience, great.For anyone reading this, I said on another thread I was going to try to collect data on whether/how much assistance FoMoCo actually provides other forum users. I sent a message (via the Contact Us form) to the forum owner asking if it would be acceptable to set up a poll requesting that information from forum users, but I received no response. I don't know if that means they are busy (it's been a couple of weeks) or they don't want to annoy what I assume is a paying sponsor.
At any rate, we have two users who've responded on this thread that FoMoCo helped with their issues. I suspected that FoMoCo would not post here offering to help people if it had no intention of doing so, but this is the first evidence I've seen that it actually does.
I think it would be really helpful if everyone contacted here on the forum by Ford posted a follow-up on their experience.
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