Dealership holding BS until recall fix

[heftyshark]

My BS finally got delivered to the dealership but they won’t let us take it until the PCM programming and drain tube recall is fixed. Ford recall announcement said end of Q1 but dealership is saying it’ll be ready by end of this year.

anyone else in this situation or has anyone taken delivery with the recall?

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[Benanza]

They are required by law to address all open recalls on any purchased vehicle before it leaves the lot.

 

[Escape2Bronco]

Nope, you can go look, and probably even touch, but there is no way they will let you drive it with this issue.

 

[heftyshark]

Talked to them today and they have 20+ cars that need the same part and have no idea when they will get it.. hoping to cancel the contract and move on

 

[FakeCowboy]

Talked to them today and they have 20+ cars that need the same part and have no idea when they will get it.. hoping to cancel the contract and move on

They legally cannot sell you the vehicle with that open recall and could face hefty penalties if they did.

 

[Mark S.]

They legally cannot sell you the vehicle with that open recall and could face hefty penalties if they did.

Up to $21k per vehicle.

 

[bwoodin]

My BS has been sitting in Chicago waiting on the recall fix. I searched the VIN at the beginning of the month to confirm it was affected. Yesterday I searched the VIN again because the dealership is offering me one of the BS they have on the lot, and now there's no active recalls on my ordered car. Does this mean they are starting to fix them?

 

[Escape2Bronco]

My BS has been sitting in Chicago waiting on the recall fix. I searched the VIN at the beginning of the month to confirm it was affected. Yesterday I searched the VIN again because the dealership is offering me one of the BS they have on the lot, and now there's no active recalls on my ordered car. Does this mean they are starting to fix them?

That would not surprise me. They said they were targeting the end of the year. They want to deliver as soon as they can as well.

 

[bwoodin]

That would not surprise me. They said they were targeting the end of the year. They want to deliver as soon as they can as well.

That's what I was thinking/hoping. My dealership is zero help, and Ford chat could only confirm there were no recalls on it. I ordered in February, though, so it's hard to be optimistic about anything at this point.

 

[heftyshark]

My dealer told me they are expediting our repair. Sounds like parts are available in limited quantity.

Ford customer service said the software update is ready to go so now dealers are waiting for the tube part.

 

[Hemmesdk]

My BS has been sitting in Chicago waiting on the recall fix. I searched the VIN at the beginning of the month to confirm it was affected. Yesterday I searched the VIN again because the dealership is offering me one of the BS they have on the lot, and now there's no active recalls on my ordered car. Does this mean they are starting to fix them?

I am in the same situation with my BS Bigbend stuck in Chicago Heights for the last 2 months. I also do not see an active recall where there was one previously. Does this mean anything, I have no clue my dealer and ford support are not able to tell me anything usefull.

 

[heftyshark]

I am in the same situation with my BS Bigbend stuck in Chicago Heights for the last 2 months. I also do not see an active recall where there was one previously. Does this mean anything, I have no clue my dealer and ford support are not able to tell me anything usefull.

Picking mine up in about 30 minutes. Sounds like they got the glue earlier this week and the tube yesterday and had it fixed rather quickly.

 

[Hemmesdk]

Picking mine up in about 30 minutes. Sounds like they got the glue earlier this week and the tube yesterday and had it fixed rather quickly.

Hope You Love it, Still waiting for mine

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