Dealership doesn't have access to rail car number. Is there another way to track my vehicle?

[pete_brooks]

After 3 months in 2 weeks my vehicle has finally shipped. My dealership doesn't have any access to the rail car number. Is there any other way for me to track my vehicle?

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[sweetwater]

Your dealer has it. Is he too lazy to give it to you ?

 

[13MikeH]

They have 100% visibility. My guy knew every step of the way.

 

[LilbroncoS]

Just like tracking a ups package .. scanned in every step of the way

 

[magicbus]

Ask them to pull a Visibility Report. It will have the carrier, the rail car #, and the last known location.

 

[Moltenburn]

Works best on mobile.... Unitedroad.com

Search Vin. Register yourself and it will show rail movements in the US.

This is how I found ours at the railyard in Henderson CO

 

[Warpious]

Ive heard varying stories on this, some dealers have it readily available, some dont, some do a ton of digging and find it, that might be based on size of dealer I'm honestly not sure. My sales guy was super awesome the entire time but never came up with a rail car and he was very good about keeping me updated every other step of the way, we texted pretty regularly.

 

[sweetwater]

Look here :
How to track bronco sport build

 

[Mikey65]

Works best on mobile.... Unitedroad.com

Search Vin. Register yourself and it will show rail movements in the US.

This is how I found ours at the railyard in Henderson CO

Very helpful and thanks for that info! Found mine but appears there is no date though. Were you able to find a date(s) either how long it has been there, etc.???

 

[thekingprawn]

Works best on mobile.... Unitedroad.com

Search Vin. Register yourself and it will show rail movements in the US.

This is how I found ours at the railyard in Henderson CO

This is only for the trucking at the end, right?

 

[Moltenburn]

This is only for the trucking at the end, right?

I do believe it is good for showing train arrivals as well

 

[thekingprawn]

I do believe it is good for showing train arrivals as well

Hmm, data might not be loaded yet. I get nothing when I search my VIN.

 

[thekingprawn]

I just got off a 2 hour shift that turned into 10 and received this from a salesman in response for my request for the rail car number, "Ford does not provide this information to us so I'm unable to satisfy your request at this time." I also received a voicemail reiterating that Ford does not provide this data to dealerships. Has the information on the VVR changed? Does Ford no longer put the rail car number in the secondary status block of the report when it is shipped? Or, is my dealership just lying to me? I'm hoping to be off in time for Tim Bartz's Q&A tomorrow so I can ask. I don't want to go full Karen with bad data.

 

[13MikeH]

I just got off a 2 hour shift that turned into 10 and received this from a salesman in response for my request for the rail car number, "Ford does not provide this information to us so I'm unable to satisfy your request at this time." I also received a voicemail reiterating that Ford does not provide this data to dealerships. Has the information on the VVR changed? Does Ford no longer put the rail car number in the secondary status block of the report when it is shipped? Or, is my dealership just lying to me? I'm hoping to be off in time for Tim Bartz's Q&A tomorrow so I can ask. I don't want to go full Karen with bad data.

perhaps just call a couple other dealers in the area and ask that question. My guy knew every step of the way, full visibility. The only thing he didn't know is how quickly it would arrive, it caught him by surprise. He saw it on the rails, and thought we had til the end of the month...so he wasn't checking daily yet and it just showed up.

 

[Funkygus]

I just got off a 2 hour shift that turned into 10 and received this from a salesman in response for my request for the rail car number, "Ford does not provide this information to us so I'm unable to satisfy your request at this time." I also received a voicemail reiterating that Ford does not provide this data to dealerships. Has the information on the VVR changed? Does Ford no longer put the rail car number in the secondary status block of the report when it is shipped? Or, is my dealership just lying to me? I'm hoping to be off in time for Tim Bartz's Q&A tomorrow so I can ask. I don't want to go full Karen with bad data.

Just a few weeks ago I was able to see the railcar number in a VVR. I suspect in at least a few cases it's not that the dealer is lying and more they do not know how to pull the report. When I had dropped by asking for it the floor manager pulled up everything but the VVR. He had no idea how to pull it up and said what he showed is all the info they have. Lucky for us someone who did know how to pull the VVR was there and showed him how to get to it.

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