New Ford Pass App

[davidg4781]

If anyone from Ford reads this... it would be great to have a vibrate or something when holding down the button to lock or unlock the BS. Right now, my thumb covers the whole button so I don't even see when it starts spinning.

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[johnardsg]

Haven't seen it. Did it show up as an update?

Just got a pop up saying i was selected to try the new ford pass app, not sure what their selection criteria is, snaps attached.

 

[Switchblade]

Update. Just got the new version. Don't know why they wasted their time. You now slide right to start car. Big deal. Pushing the start button on the old FordPass worked just as well.
If you want to see gas tank level, tire pressure and oil life, you have to go back to previous version.

Totally agree with you.

 

[johnardsg]

Totally agree with you.

Those are now back in the new app

 

[rocks]

I never received an update option.

 

[Dude]

I never received an update option.

Not everyone has. Just have to wait until Ford’s beta period ends or until whenever Ford decides to push the update to your VIN

 

[DWG]

Interestingly I called FordPass yesterday because location services were not updating on my Bronco sport. The rep on the phone said that it was a FordPass issue that they are working on. Shortly after getting off the phone I got a message when going into the app letting me know that I have been selected to try the new version. The rep said it should be out for everyone very shortly. As far as the new interface I can get used to it but I am looking through the app and I can't find where it shows the current mileage of my cars or the current warranty information including my extended warranty information. These items were listed on the previous version. Are these items on the app but I just can't find them? Is there a way to provide feedback to FordPass? If not what is the point of providing a beta version for trying?

 

[RushMan]

Interestingly I called FordPass yesterday because location services were not updating on my Bronco sport. The rep on the phone said that it was a FordPass issue that they are working on. Shortly after getting off the phone I got a message when going into the app letting me know that I have been selected to try the new version. The rep said it should be out for everyone very shortly. As far as the new interface I can get used to it but I am looking through the app and I can't find where it shows the current mileage of my cars or the current warranty information including my extended warranty information. These items were listed on the previous version. Are these items on the app but I just can't find them? Is there a way to provide feedback to FordPass? If not what is the point of providing a beta version for trying?

It's under Service, Vehicle Health.
IMO, Ford programmers suck.

 

[DWG]

It's under Service, Vehicle Health.
IMO, Ford programmers suck.

Thanks, I see current miles but I do not see warranty information.

 

[RushMan]

Thanks, I see current miles but I do not see warranty information.

No Ford Pass points staus either.
When I exited the app, a questionnaire popped up. They earned an "Extremely Dissatisfied" for this new, incomplete Ford Pass app.

 

[DWG]

LOL. I didn't even realize the points were missing also. I don't even know what I am missing. I am going to call when I get a chance and express my displeasure with the app.

 

[Jmuns]

Interestingly I called FordPass yesterday because location services were not updating on my Bronco sport. The rep on the phone said that it was a FordPass issue that they are working on. Shortly after getting off the phone I got a message when going into the app letting me know that I have been selected to try the new version. The rep said it should be out for everyone very shortly. As far as the new interface I can get used to it but I am looking through the app and I can't find where it shows the current mileage of my cars or the current warranty information including my extended warranty information. These items were listed on the previous version. Are these items on the app but I just can't find them? Is there a way to provide feedback to FordPass? If not what is the point of providing a beta version for trying?

From the beta app you can choose to go back to the previous version. When you do that it asks you a handful of questions about your experience and also has places to leave comments and suggestions. Once you are back at the original you’ll have the option to toggle back to the beta if you want. It’s a beta for a reason. It’s not a finished product.

 

[Jmuns]

No Ford Pass points staus either.
When I exited the app, a questionnaire popped up. They earned an "Extremely Dissatisfied" for this new, incomplete Ford Pass app.

It’s a beta, as in it’s supposed to be incomplete. They are looking for feedback and experience with it to create the release candidate version and eventually publish and release the true updated version.

 

[RushMan]

It’s a beta, as in it’s supposed to be incomplete. They are looking for feedback and experience with it to create the release candidate version and eventually publish and release the true updated version.

I've participated in several beta software programs, Win 3.1, Win95, Win98, among others, and these were nearly finished programs before testing proceeded to several release candidates. This app isn't even in Alpha testing stages.

 

[Jmuns]

I've participated in several beta software programs, Win 3.1, Win95, Win98, among others, and these were nearly finished programs before testing proceeded to several release candidates. This app isn't even in Alpha testing stages.

Comparing a Windows OS beta to an app are wildly different in terms of development and testing. From your post it didn’t sound clear that you realized it isn't supposed to be fully functional at this point. And they have upgraded it significantly in the past month or two.

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