Anyone experiencing extra delay for delivery prep at dealership?

Shanny31

Outer Banks
Member
First Name
Shannon
Joined
Oct 7, 2021
Messages
11
Reaction score
12
Location
PA
Vehicle(s)
Lease Ford Ecosport, waiting on Bronco Sport OB
I've been told by my dealership that my OB will be here on the 20th of this month. However, the dealership just alerted me that they've been missing more than half of their staff for the last 3 weeks due to the virus surge, and many new cars that have arrived on the lot, pre-ordered, have been sitting for one week+ as they await processing that include check-in, inspection, and emissions. Has anyone else experienced this kind of "extra" delay once their vehicles arrive at a dealership?
Advertisement

 

Legacy40k

Badlands
Member
First Name
Andrew
Joined
Dec 31, 2021
Messages
9
Reaction score
10
Location
Ontario
Vehicle(s)
Focus ST
Their reason makes perfect sense.

Other people may not have if their dealers have not had the same issues with staffing.
 

Whitenight

Badlands
Well-Known Member
First Name
Charlie
Joined
Aug 27, 2021
Messages
222
Reaction score
272
Location
Center of the Universe
Vehicle(s)
2021 Bronco Sport 2016 Escape SE
I've been told by my dealership that my OB will be here on the 20th of this month. However, the dealership just alerted me that they've been missing more than half of their staff for the last 3 weeks due to the virus surge, and many new cars that have arrived on the lot, pre-ordered, have been sitting for one week+ as they await processing that include check-in, inspection, and emissions. Has anyone else experienced this kind of "extra" delay once their vehicles arrive at a dealership?
I had to wait just over a week once my Badlands was delivered since the dealership also had to add some dealer installed options to it. Dealer prep also includes removing all of the shipping protective film and washing and waxing the vehicle for delivery to you. All of this requires time for the staff to perform, and if they are short staffed in the service department, then any incoming new cars are going to take a back seat to any other vehicles that they have in for repairs - which is where they make their most money.
 

Kachadurian

Outer Banks
Well-Known Member
First Name
Tom
Joined
Apr 5, 2021
Messages
148
Reaction score
226
Location
Traverse City, Michigan
Vehicle(s)
2012 Fiat 500
I've been told by my dealership that my OB will be here on the 20th of this month. However, the dealership just alerted me that they've been missing more than half of their staff for the last 3 weeks due to the virus surge, and many new cars that have arrived on the lot, pre-ordered, have been sitting for one week+ as they await processing that include check-in, inspection, and emissions. Has anyone else experienced this kind of "extra" delay once their vehicles arrive at a dealership?
I'm believing the dealer. Staffing is killing everyone. It's worth the wait, you will love your OB.
 

bjbena

Outer Banks
Well-Known Member
First Name
Barry
Joined
Oct 28, 2021
Messages
160
Reaction score
127
Location
31005
Vehicle(s)
Bronco Sport OB. Escape SEL
I've been told by my dealership that my OB will be here on the 20th of this month. However, the dealership just alerted me that they've been missing more than half of their staff for the last 3 weeks due to the virus surge, and many new cars that have arrived on the lot, pre-ordered, have been sitting for one week+ as they await processing that include check-in, inspection, and emissions. Has anyone else experienced this kind of "extra" delay once their vehicles arrive at a dealership?
You're cute.

Second, that makes sense to an extent, though, bigger dealers have someone solely (porter) to do new car prep/wash, etc ... so it's not like they are pulling someone from maintenance/repair.
 

seoden88

Badlands
Member
First Name
Scott
Joined
Dec 11, 2021
Messages
9
Reaction score
7
Location
Louisville, KY
Vehicle(s)
2019 Ford Fusion
I've been told by my dealership that my OB will be here on the 20th of this month. However, the dealership just alerted me that they've been missing more than half of their staff for the last 3 weeks due to the virus surge, and many new cars that have arrived on the lot, pre-ordered, have been sitting for one week+ as they await processing that include check-in, inspection, and emissions. Has anyone else experienced this kind of "extra" delay once their vehicles arrive at a dealership?
a pre delivery inspection has to be completed. Trust me you want it to be done. It’s also a factory quality check
 

bjbena

Outer Banks
Well-Known Member
First Name
Barry
Joined
Oct 28, 2021
Messages
160
Reaction score
127
Location
31005
Vehicle(s)
Bronco Sport OB. Escape SEL
a pre delivery inspection has to be completed. Trust me you want it to be done. It’s also a factory quality check
I wouldn't put that much confidence into their 'inspection'. Mine was delivered with damage to the front bumper. It's more of a "lets get this car washed and out of here" versus a "lets so a 150-point inspection on this before the customer gets it" kind of thing.

As far as a 'factory quality check' I'll bet $100 anyone on here can do a better 'factory quality check' than any porter at a dealer.
 

seoden88

Badlands
Member
First Name
Scott
Joined
Dec 11, 2021
Messages
9
Reaction score
7
Location
Louisville, KY
Vehicle(s)
2019 Ford Fusion
I wouldn't put that much confidence into their 'inspection'. Mine was delivered with damage to the front bumper. It's more of a "lets get this car washed and out of here" versus a "lets so a 150-point inspection on this before the customer gets it" kind of thing.

As far as a 'factory quality check' I'll bet $100 anyone on here can do a better 'factory quality check' than any porter at a dealer.
I didn’t say all dealers were created equal
 

Benanza

Outer Banks
Well-Known Member
First Name
Ben
Joined
Aug 6, 2021
Messages
359
Reaction score
606
Location
NJ
Vehicle(s)
Ford Bronco Sport
They are also shipped without fluids, so the in service inspection also tops the fluids off.
 

bjbena

Outer Banks
Well-Known Member
First Name
Barry
Joined
Oct 28, 2021
Messages
160
Reaction score
127
Location
31005
Vehicle(s)
Bronco Sport OB. Escape SEL
They are also shipped without fluids, so the in service inspection also tops the fluids off.
Dude, that's interesting. I had no idea they didn't have fluids.
 

MaxVelocity

Badlands
Well-Known Member
Joined
Sep 20, 2021
Messages
179
Reaction score
215
Location
Montana
Vehicle(s)
1970 Bronco
They are also shipped without fluids, so the in service inspection also tops the fluids off.
Shipped without what fluids?
 

69cuda340s

Badlands
Well-Known Member
First Name
Bill
Joined
Mar 16, 2021
Messages
1,176
Reaction score
1,582
Location
USA
Website
www.billsgarage.info
Vehicle(s)
"21 BS Badlands, '16 F150 Platinum FX4
Oil, brake, coolant... all fluids are at the bare minimum during transport. It's a safety thing.
Mine was low on washer fluid with low washer fluid light on in dash. So I topped it off light went off so no biggie....
 

69cuda340s

Badlands
Well-Known Member
First Name
Bill
Joined
Mar 16, 2021
Messages
1,176
Reaction score
1,582
Location
USA
Website
www.billsgarage.info
Vehicle(s)
"21 BS Badlands, '16 F150 Platinum FX4
I wouldn't put that much confidence into their 'inspection'.
Inspection is does this look good enough for buyer to sign? If not can we get buyer to inspect at night and hope they don't see stuff.
 

MaxVelocity

Badlands
Well-Known Member
Joined
Sep 20, 2021
Messages
179
Reaction score
215
Location
Montana
Vehicle(s)
1970 Bronco
Oil, brake, coolant... all fluids are at the bare minimum during transport. It's a safety thing.
They do not ship without fluids. What is bare minimum as opposed to normal operating level?
 
Advertisement

 
Advertisement
Top