Update; after 4 days I got my BS back. Advisor said they reset the cruise control and set the predictive CC to 0. The paperwork stated they didn't do anything. After driving and carefully testing, reading owners manual, here's my conclusion; the predictive CC should more accurately be named...
Yes, I've had it on but not set. I had used the cancel button to disengage after cruising at 65 for some time. Before completing an S curve I look down and see it go from white to green and set itself to 70 and start to accelerate. I tapped the brake to disengage and turned it off. It's at the...