I don't know. It started after an update, then wifi password woud not save, so could no longer do any more updates, Don't have the work order from the dealer update. It was done when the nation wide hack hit the dealships. They couldn't write or print work orders, it was the first day of the...
I had several issues going on, not just the radio going to a spanish speaking am setting. Mine would not save XM stations, Nav destinations, would no longer connect to my wifi because it would not save my password, and a few other issues. The update was done when I had it in for the battery...